Privacy Policy

Unify Network is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, book our podcasting and creative services, or engage with our studio.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

  • Name and contact information for studio bookings
  • Email address and phone number for communication
  • Payment information for studio services
  • Project details and creative requirements for service provision

1.2 Studio Session Information

When you use our studio facilities:

  • Session recordings and audio content (with your explicit consent)
  • Technical preferences and equipment usage
  • Project notes and creative direction information

1.3 Website Usage Information

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referral sources and navigation patterns
  • Device information and operating system details

1.4 Communication Records

  • Email correspondence regarding bookings and services
  • Support requests and customer service interactions
  • Feedback and testimonials (with your permission)

2. How We Use Your Information

2.1 Service Provision

We use your information to:

  • Process and manage studio bookings
  • Provide podcast recording and production services
  • Offer technical support and creative guidance
  • Communicate about your projects and sessions

2.2 Business Operations

  • Process payments for studio services
  • Maintain and improve our facilities and services
  • Respond to inquiries and provide customer support
  • Ensure studio security and safety

2.3 Marketing and Promotion (With Consent)

  • Showcase completed projects as examples of our work
  • Share testimonials and success stories
  • Promote our services and studio capabilities
  • Build our portfolio of supported creators

3. Information Sharing and Disclosure

3.1 General Policy

We do not sell, rent, or share your personal information with third parties except as described in this policy.

3.2 Service Providers

We may share information with trusted service providers who assist with:

  • Payment processing for studio bookings
  • Website hosting and technical maintenance
  • Audio equipment servicing and maintenance

3.3 Legal Requirements

We may disclose information when required by:

  • Valid legal process or court order
  • Government investigations or regulatory requirements
  • Protection of our rights, property, or safety

3.4 Creative Content

Your podcast content and creative work remain confidential unless:

  • You explicitly consent to public use or promotion
  • You request us to share your work as portfolio examples
  • Legal obligations require disclosure

4. Data Security and Protection

4.1 Security Measures

We implement reasonable security measures including:

  • Secure storage of personal and creative information
  • Protected access to studio recordings and project files
  • Regular security updates and monitoring
  • Staff training on privacy and confidentiality

4.2 Creative Content Security

  • Studio recordings are stored securely
  • Access to your creative content is limited to necessary staff
  • Content is backed up safely and confidentially

5. Your Privacy Rights

5.1 Access and Control

You have the right to:

  • Access your personal information we have collected
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

5.2 Content Control

Regarding your creative content:

  • Request copies of your studio recordings
  • Control how your work is used in our marketing
  • Request removal of your content from our portfolio examples

6. Data Retention

6.1 Personal Information

We retain personal information for as long as necessary to provide services and comply with legal obligations.

6.2 Creative Content

Studio recordings and creative content are retained according to:

  • Your specific requests and preferences
  • Industry standard practices for audio production
  • Legal and business requirements

7. Cookies and Website Technology

7.1 Cookie Usage

Our website may use cookies to:

  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences for future visits

7.2 Cookie Control

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to external websites. This Privacy Policy does not cover third-party sites, and we are not responsible for their privacy practices.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted indicates your acceptance of the revised Policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or how your information is handled, please use the contact us form to reach out to us. 

By using Unify Network services, you acknowledge that you have read, understood, and agree to be bound by these Privacy Policies.